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Private beta

Show it the problem. Get the fix.

An AI troubleshooting assistant that turns a photo and a question into practical repair guidance.

All work

Troubleshooting assistant

Searching
Manuals
Question: Why is the pump overheating?

01 / The problem

The knowledge exists. It’s buried in the manual.

A machine stops working — a generator, a pump, a piece of heavy machinery. The person standing in front of it may have never used that machine before. The nearest expert could be hours away, and the only source of guidance might be a 400-page technical manual. So they start guessing: searching pages they don’t fully understand, trying one thing, then another, calling someone and waiting.

Every hour of guesswork is an hour of downtime. And the wrong fix can turn a small problem into an expensive one.

  • Search pages you don’t understand
  • Try one fix, then another
  • Call someone and wait
  • Guess which manual matters
  • Dig through 400 pages of documentation

So no one has to guess.

02 / The idea

What if you could just show the machine what’s wrong?

Point the camera, describe the problem — typing or speaking naturally. The expertise comes to them.

Discuss a similar project

03 / The build

A photo and a question, turned into a fix.

  • Sees

    Identifies the equipment and the visible problem from a single photo.

  • Diagnoses

    Narrows down likely causes based on the symptoms and equipment.

  • Guides

    Searches tens of thousands of technical manuals and answers step by step, in plain language.

  • Remembers

    Keeps context across conversations — separate threads for different machines and jobs.

/ From a photo to a fix

  1. 01

    Photograph

    Point the camera at the equipment.

  2. 02

    Ask

    Type or speak the problem in plain language.

  3. 03

    Identify

    Equipment and visible issues recognized.

  4. 04

    Diagnose

    Likely causes narrowed from the symptoms.

  5. 05

    Search

    Relevant guidance found across tens of thousands of manuals.

  6. 06

    Fix

    Step-by-step instructions, at the machine.

04 / The knowledge

Teach it how your team works.

Teams upload their own internal guides, equipment manuals, maintenance procedures, and company instructions — private to their organization. The assistant combines that with the broader technical knowledge base, so answers fit not just the machine, but the way the organization operates. Add manuals for another generator or pump, and it grows with the fleet.

Technical manuals

Tens of thousands of documents — service manuals and procedures across equipment types.

Your documents

Private

Internal guides, equipment manuals, and maintenance procedures.

Add another generator, pump, or procedure — it grows with the fleet.

Relevant answer

For the machine — and the way your team works.

05 / The change

From “Something’s wrong” to “Here’s what to do.”

The biggest change isn’t getting answers faster. It’s making expert knowledge available when and where it’s needed.

  • Time to guidance

    Before: Digging through hundreds of pages

    After: Seconds, at the machine

  • Who can fix it

    Before: Only experienced technicians

    After: On-site staff, with guided steps

  • Where knowledge lives

    Before: Manuals and senior staff

    After: Available on demand

The manuals still contain the expertise. We just made it accessible in seconds.

Open for work

Tell us what’s still manual.

We’ll design, build, and ship the system that runs it — end to end.

Start a project